Shape the future of banking as the Manager of Customer Identity & Access Management at EQ. Drive CIAM strategy and governance in a hybrid work environment to enhance secure customer solutions.

In this senior role, you will oversee CIAM strategy, architectural direction, and governance at EQ, Canada's Challenger Bank. Collaborating with digital and technology leaders, you will translate business needs into robust CIAM capabilities that are secure, compliant, and scalable. This position emphasizes strategic planning and collaboration over hands-on operations, requiring a solid technical foundation to evaluate solutions and make critical decisions.

Key Responsibilities:
• Shape and govern CIAM strategy for customer solutions
• Partner with leadership to assess business needs and priorities




• Provide architectural guidance on CIAM capability evolution
• Ensure compliance with regulatory expectations and industry trends
• Surface major platform decisions to leadership for alignment

Requirements:
• Robust experience in customer identity and access management
• Technical fluency in solution design and architecture
• Proven ability to partner with cross-functional teams
• Strong strategic planning and governance skills
• Experience working in a hybrid environment

Drive customer-centric banking solutions with your expertise in CIAM at EQ.
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📌 Customer Identity Management Manager at EQ (Ontario)
🏢 EQ Bank
📍 Ontario