Elevate employee experiences as an HR Services Specialist with a leading Canadian financial co-operative in a hybrid work model. This role emphasizes exceptional client service and attention to detail across the HR lifecycle.
CGL is seeking a temporary full-time HR Services Specialist. You'll be the first contact for HR-related inquiries and responsible for accurate processing within the HRIS system. Your expertise in payroll practices and human resources guidelines will be crucial for addressing a variety of employee needs effectively.
Key Responsibilities:
• Provide excellent customer service for HR and payroll inquiries
• Advise clients on procedural actions for their HR needs
• Support clients with technical issues related to HRIS and payroll
• Resolve routine and complex employee concerns independently
• Document detailed information in incident management databases
Requirements:
• Business Diploma or post-secondary degree required
• 1-2 years in HR/Payroll operations preferred
• Robust knowledge of employment legislation
• Proficient in MS Office and HRIS software
• English proficiency required; French is an asset
Support employee experiences through client-focused service, proactive solutions, and expertise in the HR lifecycle.
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