PAG Direct is looking for an Inside Sales / Business Development Representative for our Thornhill Hyundai location.

We are looking for an individual who will focus on the life cycle of the sale and putting the customer first! Booking appointments based on the dealerships target volume, as well as educates on manufacturers programs, review inventory availability and go for the close! With setting appointments, our Inside Sales team also maintains the upkeep of the data base in order to create a personable relationship with the customer while obtaining all avenues of contact for future reference.

Perks:

Competitive advantages plan, including an Employee Assistance Program; eligible after 3 months

Learning opportunities to help you grow and support your professional development

Proactive and knowledgeable management

Generous employee discounts

Work Schedule:

8-hour shift (not including lunch) during 5 working days assigned between the following operating hours:

Monday to Friday: 8:00am to 9:00pm

Saturday to Sunday: 8:00am to 6:00pm

This is an in-office role and you will be required to work in the Thornhill Hyundai office for all scheduled shifts.

Job Responsibilities

Managing all inbound and outbound communication – Respond to all Customers inquiries though phone or email providing the highest degree of customer service.

Coordinating appointments – Coordinate customer’s appointments to fit both the needs of the customers as well as the needs of the dealership.

Data Management – Accurately review and enter all customers’ appointments, inquiries and/or concerns into the dealership’s software ecosystem.

Create and foster relationships with customers to help generate sales growth





Build personal rapport with our customers

Working directly with management teams to provide to customers the best experience

Hit individual goals and overall team objectives

Open and be receptive to new ideas and adapt easily to change

Customer satisfaction

Contribution of ideas to upper management in streamlining processes and looking for ways to improve any gaps in the current process

Dependable and bring a great attitude and positive energy every day

Opportunity for growth within the organization

Qualifications

1-2 years of sales experience with a proven track record of closing sales– show us what you’ve accomplished

At least 1 year's experience in either inside sales, telemarketing, or working with software and/or digital solutions

Experience working in automotive industry, specifically automotive knowledge, sales processes, systems & internal operations is a must

Ability to prioritize and quickly respond to customer requests

Have a solid understanding of the sales life cycle

Excellent and persuasive communication skills, both written and oral

Strong negotiation skills and positive attitude

Strong computer literacy skills and creative on the spot thinking

Additional languages: Korean, Cantonese, Mandarin, Russian would be an asset

Valid OMVIC License is a must

Call centre experience will be a valuable asset

Compensation

Base salary of $36,000 with performance bonus, up to $71,500 annually

Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

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📌 Inside Sales / Business Development Representative (Ontario)
🏢 Socket.dev
📍 Ontario