Enhance customer satisfaction as a Technical Customer Support Representative at International Water-Guard in Surrey, BC. Support orders, repairs, and warranty requests while serving a global aviation client base.

In this dynamic role within the Programs team, you will coordinate customer experience and serve as a key contact for inquiries about orders and repairs. Your strong organization and communication skills will support accurate processing of purchase orders and facilitate efficient resolutions across departments. With a focus on detail, you will assist with documentation and maintain high service quality.

Key Responsibilities:
• Provide exceptional support for orders and warranty inquiries
• Process purchase orders within the ERP system accurately




• Track order status and product availability for clients
• Issue RMA numbers and coordinate repair documentation
• Prepare repair estimates and communicate with customers

Requirements:
• Experience in customer service or program coordination
• Robust communication and organizational skills
• Ability to manage multiple priorities effectively
• Proficient in Microsoft Office and ERP systems
• Background in aviation or technical environments preferred

Join International Water-Guard to leverage your skills in customer service and contribute to a global leader in aviation solutions.
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📌 Technical Customer Support at International Water-Guard (British Columbia)
🏢 International Water Guard
📍 British Columbia