Enhance guest satisfaction as a Guest Experience Lead with lululemon. Ensure a quality in-store experience through technical product education and team leadership every shift.

As a key member of the store leadership team, the Guest Experience Lead drives exceptional guest experiences and team sales performance. The role requires overseeing product education, acting as Supervisor on Duty, and motivating the team towards daily sales targets. This position is vital in fostering an inclusive environment and assessing guest connections to maintain operational excellence.

Key Responsibilities:
• Lead and implement lululemon's guest experience framework
• Provide technical product education to guests




• Supervise store operations as Supervisor on Duty
• Prepare the store for optimal guest readiness
• Review daily data to track sales progress

Requirements:
• 1 year of retail or customer service experience
• Experience in mentoring or leading team members
• Reliable transportation to assigned store
• Ability to work varied shifts and schedules
• Promote an inclusive and respectful team setting

Become a vital leader in delivering extraordinary guest experiences at lululemon.
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📌 Guest Experience Lead at lululemon (Quebec City)
🏢 Lululemon
📍 Quebec City