Become a Retail Operations Lead at FIKA in Brampton, ON, where operational excellence and customer service come together. Your leadership will drive store success and team performance each shift.

As a Retail Experience Lead, your key duties involve opening and closing the store, supervising staff, and ensuring compliance with company standards. You'll facilitate a welcoming shopping atmosphere, assist with cash management, and provide product insights to enhance customer engagement.

Mentorship and training for team members are essential parts of your role.

Key Responsibilities:
Manage daily operations, including alarm systems
Welcome and assist customers to ensure satisfaction
Educate customers about products and upcoming offers
Guide staff training and uphold service standards
Address and resolve any customer inquiries promptly

Requirements:
2 years of retail experience necessary
High school diploma or GED required
Clear criminal background check needed
Provincial Cannabis Certification required
Solid communication and conflict resolution skills

Shape the future of retail with FIKA, delivering exceptional service and promoting a team-oriented workplace.
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📌 Retail Operations Lead At Fika Brampton (Canada)
🏢 Pop's Cannabis
📍 Canada