Become a Monitoring Specialist at TELUS and safeguard communities through technology. This full time role involves monitoring alarms and coordinating emergency responses for customer safety.

As a key member of our team, you will handle various alarm signals, from burglaries to medical events, while communicating effectively with customers and emergency teams. We value your ability to remain composed in urgent situations, prioritizing customer needs and ensuring security for countless residential and commercial clients.

Key Responsibilities:
• Monitor alarm events and identify appropriate responses
• Communicate with emergency response teams and customers
• Dispatch assistance for medical, fire, and panic alarms
• Provide valuable customer service and support
• Collaborate during in-office training and shifts

Requirements:
• Bilingual in English and French
• High school diploma or equivalent
• Experience in a monitoring or call center environment
• Proficient in Google Workspace
• Ability to maintain composure in high-pressure situations

Utilize your communication and problem-solving skills to enhance safety at TELUS as a Monitoring Specialist.
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📌 Monitoring Specialist at TELUS (New Brunswick)
🏢 Decisive Farming by TELUS Agriculture
📍 New Brunswick