Position Overview:The Floor Manager is a key member of the management team, responsible for delivering outstanding guest experiences by supervising daily operations, leading staff on the floor, and maintaining high standards of service, cleanliness, and team performance. This position will work across both Hoops Sports Bar and Lucky Clover Pub, ensuring consistency and excellence at each location.

Key Responsibilities:
Oversee daily front-of-house operations during service hours
Lead and motivate service staff to provide exceptional guest experiences
Ensure all areas of the restaurant are clean, well-organized, and operating efficiently
Handle guest concerns or complaints promptly and professionally
Assist with scheduling, training, and performance evaluations of front-of-house staff
Monitor food and beverage quality and ensure compliance with health and safety regulations
Work closely with the kitchen and bar teams to ensure seamless communication and service
Support promotional events, game day operations, and large group bookings




Uphold brand standards and contribute to a fun, team-oriented environment

Requirements:
2+ years of experience in a supervisory or floor management role in a fast-paced restaurant or bar
Strong leadership and communication skills
Ability to thrive in high-volume, high-energy environments
Excellent problem-solving and customer service abilities
Flexibility to work evenings, weekends, and holidays
Familiarity with POS systems and restaurant operations is preferred.
Smart Serve (or equivalent certification) required

What We Offer:
Competitive salary and performance-based incentives
Opportunities for growth and advancement
Dynamic, sports-focused work environment
Staff meals and discount.

Job Type: Full time

Perks:
Discounted or free food
Adaptable schedule

Language:
English (preferred)

Work Location: In person

📌 Floor Manager Toronto
🏢 LUCKY CLOVER IRISH SPORTS PUB
📍 Toronto