Telecommunications Operator at IWK Health (Halifax Regional Municipality)

Telecommunications Operator at IWK Health (Halifax Regional Municipality)

13 Sep
|
Nova Scotia Health Authority
|
Halifax Regional Municipality

13 Sep

Nova Scotia Health Authority

Halifax Regional Municipality

Become a Telecommunications Operator at IWK Health in Halifax, Nova Scotia. This part time role focuses on efficiently handling voice communications in a healthcare environment. Located within the Digital and Client Services department, this position reports to the Manager of Information Technology.

Candidates should possess a High School Diploma and prior experience in customer service or a call center. You will learn to manage calls promptly while aligning with IWK Health's policies and values. Key Responsibilities:

- Process incoming calls through voice communication systems
- Maintain professionalism according to IWK Health policy
- Collaborate with inter-professional team members
- Work flexible shifts, including evenings, nights, and weekends
- Ensure high-quality customer service and communication Requirements:
- High School Diploma or GED
- Customer service experience preferred
- Proficient in Microsoft Office
- Minimum typing speed of 40 wpm
- Attention to detail and organizational skills Utilize your communication skills to enhance patient care at IWK Health as a Telecommunications Operator.

📌 Telecommunications Operator at IWK Health (Halifax Regional Municipality)
🏢 Nova Scotia Health Authority
📍 Halifax Regional Municipality

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