Lead sales and operational excellence as a Retail Operations Supervisor at Staples Canada. Drive customer engagement and operational effectiveness while supporting team development in a thriving retail environment.
As a pivotal member of the Staples Canada team, you will oversee store operations, ensuring adherence to merchandise standards and facilitating a high-performance culture. With a focus on customer engagement, you will model exceptional service, mentor associates, and ensure the sales floor is consistently ready for customers. Your leadership will contribute to a dynamic workforce, fostering clear communication and safety standards throughout the store.
Key Responsibilities:
• Engage customers and coach associates to elevate service standards
• Oversee inventory management and visual merchandising practices
• Support training initiatives and coach for high performance
• Lead operational meetings and address issues promptly
• Maintain a safe and sanitary working environment
Requirements:
• 3+ years of customer service experience in retail
• 1-2 years of supervisory experience driving sales targets
• Robust prioritization and multitasking skills
• Keen eye for effective visual merchandising
Become a key driver of operational and customer success with Staples Canada!
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