Become the first point of virtual contact as a Member Service Agent for Brunswick Credit Union. Focus on building robust member relationships through delivering quality advice and facilitating service.

In this remote/hybrid Member Service Agent role, you will utilize advanced communication skills and product knowledge to support members effectively. Your expertise will be pivotal in cross-selling services, analyzing customer needs, and conducting outbound calls to enhance member engagement. Join a team that values relationship-building and ensures member satisfaction at every interaction.

Key Responsibilities:
• Actively promote products through cross-selling and education
• Participate in sales and marketing campaigns




• Analyze member needs to recommend financial solutions
• Process non-cash transactions and open accounts
• Conduct proactive outreach for retention and growth

Requirements:
• High School diploma or equivalent
• 1 year related experience in member services
• Proficient in Microsoft Office 365 applications
• Advanced knowledge of financial products
• Strong analytical and problem-solving skills

Drive member satisfaction and business growth while delivering exceptional service and support with Brunswick Credit Union.
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📌 Member Service Agent - Remote/Hybrid (New Brunswick)
🏢 Brunswick Credit Union
📍 New Brunswick