We are seeking a friendly and qualified Front Desk Dental Receptionist to be the first point of contact for our patients. You will handle everything from scheduling and check-ins to insurance verification and billing. The ideal candidate has excellent communication skills, a knack for multitasking, and a passion for providing a top-tier patient experience.
Responsibilities
Patient Coordination:
Greet patients warmly, manage check-in/check-out, and maintain a smooth flow in the waiting area.
Scheduling:
Manage the office calendar, book appointments, and handle follow-up calls or reminders.
Insurance & Billing:
Verify insurance coverage, process claims, and collect co-pays or outstanding balances.
Administration:
Maintain accurate digital patient records and handle incoming calls/emails with professionalism.
Office Support:
Keep the front desk organized and collaborate with clinical staff to ensure patient needs are met.
Requirements
Experience:
Proven experience as a receptionist (Dental experience preferred).
Software:
Proficiency with Open Dental is a plus.
Skills:
Exceptional verbal and written communication; strong organizational and time-management abilities.
Mindset:
A calm, empathetic demeanor and the ability to handle busy periods with grace.
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📌 Dental Admin / CDA (Winnipeg)
🏢 Dr. Dalia Henein
📍 Winnipeg
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