Join Bell as a Business Technician I, specializing in network surveillance and customer service. Position yourself at the forefront of technology in a collaborative and cutting-edge setting.

In this role within Bell's Service Desk, you'll engage in troubleshooting network equipment and maintaining peak performance for corporate clients. Your ability to manage service tickets and work under pressure will be crucial as you navigate a rapid-paced technological landscape.

This position is integral to delivering a seamless customer experience.

Key Responsibilities:
Troubleshoot customer's network equipment effectively
Perform ticket management and customer updates
Balance workload efficiently based on priorities
Collaborate with various suppliers and partners
Implement escalation procedures as needed

Requirements:
College diploma in electronics or telecommunications
Knowledge of CCNA and network services
Fluent in English; French an asset
Flexibility to work variable schedules
Initiative and robust analytical skills under stress

Contribute to Bell's mission by using your technical skills to enhance customer connectivity and satisfaction.

📌 Business Technician I At Bell Mississauga
🏢 Bell Canada
📍 Mississauga