The Natural Way Health Clinic is a busy Integrative Naturopathic and Chiropractic clinic dedicated to providing exceptional patient care in a warm, welcoming, and professional setting.

We are seeking a friendly, organized, and detail-oriented Administrative Assistant to join our team on a part time basis. This role is ideal for someone who enjoys helping people, communicating with patients, and keeping a busy clinic running smoothly.

Responsibilities Include:
Checking patients out after their appointments and processing payments accurately
Guiding patients through our re-booking process using established clinic scripts
Inviting satisfied patients to leave Google reviews using clinic procedures
Answering incoming phone calls, text messages, and emails from patients
Scheduling and managing appointments for our practitioners
Greeting patients and providing an exceptional customer experience
Maintaining accurate patient records and administrative documentation
Receiving and fulfilling patient supplement orders
Monitoring and replenishing clinic inventory and supplies
Performing basic administrative and clinic support tasks as required





The Natural Way is seeking an individual with the following skills and qualifications:
Minimum 2 years of administrative or customer service experience (healthcare experience considered an asset)
Strong communication skills, both written and verbal
Comfortable discussing appointments, payments, and scheduling with patients
Ability to follow established processes and scripts consistently
Exceptional attention to detail and accuracy
Ability to multitask and remain organized in a fast-paced environment
Proficiency with Microsoft Office and standard computer applications
Experience with Jane App and QuickBooks is considered an asset

What We Offer:
A supportive and collaborative team environment
Meaningful work helping patients improve their health
Ongoing training and support
A skilled workplace culture focused on service excellence

Schedule: 20 hours per week

Job Type: Part-time

Pay: $20.00-$22.00 per hour

Advantages
On-site parking

Application question(s):
If given the choice would you a prefer a part-time or full-time position?

Experience:
Administrative: 1 year (preferred)

Work Location: In person

📌 Administrative Assistant/receptionist Part Time Waterloo
🏢 The Natural Way Health Clinic
📍 Waterloo