We are seeking an organized and detail-oriented Administrative Assistant to support daily office operations and provide professional service to internal teams, clients, and other external contacts in Toronto, Ontario.

This long-term contract opportunity is well suited for someone who enjoys managing communications, maintaining accurate records, and handling a variety of administrative responsibilities in a fast-paced environment. The successful candidate will play an important role in keeping daily operations organized and ensuring administrative processes run efficiently.

Responsibilities
Manage incoming phone calls and email inquiries, responding professionally and directing requests to the appropriate team members.
Provide friendly and professional support to clients, customers, and internal stakeholders through inbound and outbound communications.
Enter, update, and maintain accurate information in internal systems, databases, and records.
Prepare routine documents, reports, spreadsheets, and presentations using Microsoft Excel, Outlook, and PowerPoint.
Coordinate administrative activities, including scheduling, follow-ups, correspondence, and general office support.




Monitor shared inboxes and communication channels to ensure requests are organized and addressed in a timely manner.
Maintain documentation and provide administrative support for insurance-related processes and workflows.
Use HubSpot and other internal systems to record interactions, update information, and support communication activities.
Assist business teams with general administrative coordination and day-to-day operational tasks.

Requirements
Previous experience in an administrative, office support, or customer service role.
Strong verbal and written communication skills with the ability to handle phone and email correspondence professionally.
Excellent data entry skills and robust attention to detail when managing records and information.
Proficiency with Microsoft Excel, Outlook, and PowerPoint.
Experience handling inbound and outbound calls in a professional business workplace.
Strong organizational and time-management skills with the ability to prioritize multiple tasks.
Ability to work effectively in a fast-paced setting and manage changing priorities.
Familiarity with insurance processes or terminology is considered an asset.
Experience using HubSpot or a similar CRM system is preferred.

📌 Administrative Assistant North York
🏢 Dawn Recruiting Agency
📍 North York