Shape the future of retail with Harry Rosen as a Client Experience Leader. Spearhead service excellence in Mississauga, Ontario, and lead your team to success.
As a Client Experience Manager, your role revolves around coaching and guiding Clothing Advisors to achieve high-performance goals through exceptional customer service and engagement strategies. This full time position entails developing standards for in-store and after-sales services, enhancing digital sales, and ensuring Clientele Development execution. You will focus on hiring and onboarding while maintaining departmental alignment with operational policies and cultural values.
Key Responsibilities:



- Lead and coach Clothing Advisors for sales improvements - Establish and uphold service quality standards - Drive digital sales and omni-channel strategies - Hire and train current team members effectively - Align team practices with company procedures
Requirements: - 3+ years of leadership experience in retail - Track record in performance coaching and development - Knowledge of luxury retail best practices - Ability to execute strategic business plans - Passionate about inclusion and core values
Become a key player in enhancing the client experience at Harry Rosen.#J-18808-Ljbffr

📌 Harry Rosen Client Experience Manager Winnipeg (Canada)
🏢 Harry Rosen
📍 Canada