Adjust liability claims involving Commercial General Liability, Auto Bodily Injury, and Personal Lines liability.

Promptly contact and follow up with policyholders and claimants.

Investigate claim causes and report to clients with timely recommendations.

Identify exposures, recommend reserves and investigations, prepare action plans, and negotiate fair settlements.

Provide high-level customer service to clients and insured parties throughout the claims process.

Maximize business development opportunities through timely marketing and follow-up.

Participate in after-hours customer service requirements when required.

Perform assigned duties in compliance with established work standard, policies, and procedures.

Support field requests within the Burlington, Oakville, Hamilton, Niagara, and Haldimand/Norfolk areas.

Requirements

Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

Proficient in Microsoft Office Products (Outlook, Word, Excel, OneDrive).

At least 5 years' relevant experience in claims adjusting; field experience is an asset.

Ongoing commitment to education and learning.

Adjuster’s license, or currently pursuing CIP designation.

Ontario licensing is required; multijurisdictional licensing is an asset.

Effective analytical skills, including identification of cause-and-effect dynamics.

Ability to draw valid conclusions and effectively communicate them.





Ability to interpret complex legal documents and perform and understand advanced numerical calculations, including comparative analysis.

Excellent communication skills, including listening, interviewing, and negotiating, with ability to flex style for the audience.

Proactive and positive approach to customer service.

Robust interpersonal skills for handling conflict and difficult situations.

Core Competencies
Demonstrates expertise in liability claims adjusting, including Commercial General Liability and Auto Bodily Injury, while providing exceptional customer service and effective communication throughout the claims process. Holds relevant certifications and licenses, with a strong commitment to ongoing education and compliance with industry standards.

Highest-signal resume keywords

Claims Adjusting

Adjuster’s License

Microsoft Office Proficiency

Analytical Skills

Customer Service

ATS Optimization Keywords
Hard Skills

Liability Claims Adjusting

Negotiation

Investigative Skills

Numerical Calculations

Comparative Analysis

Soft Skills

Effective Communication

Interpersonal Skills

Conflict Resolution

Proactive Customer Service

Listening Skills

Certifications & Qualifications

CIP Designation

Ontario Licensing

Industry Keywords

Commercial General Liability

Auto Bodily Injury

Personal Lines Liability

Field Experience

Business Development

Tools & Technologies

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft OneDrive

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📌 Liability Adjuster (Ontario)
🏢 Jobtailor
📍 Ontario