• Advise customers visiting Trane Supply stores and resolve issues involving parts or equipment
• Provide accurate parts quotes and high-quality solutions
• Process customer orders and respond to inquiries
• Engage with customers at the counter and by phone to identify their HVAC parts and supply needs
• Maintain knowledge of Trane products, offerings, and promotions
• Identify related products or additional needs to increase sales
• Accurately execute quoting and order management processes
• Assist with warehouse and inventory management, including cycle counts, backorders, receiving, transfers, shipping, stocking, and inventory control
• Perform other related duties as assigned
Requirements High school diploma required
Building Mechanical Systems diploma is an asset
Experience in a fast-paced, customer-focused environment with an emphasis on customer service, continuous improvement, and safety
Minimum of 2 years of experience in inside sales, retail sales, or a related field
HVAC sales experience or knowledge and mechanical aptitude are assets




Proven ability to build customer relationships and maintain qualified customer service, even in challenging situations
Ability to lift up to 50 lb.
Occasional forklift operation
Core Competencies Demonstrates expertise in HVAC sales and customer service, with a strong ability to manage orders and inventory effectively. Proven track record in building customer relationships and providing high-quality solutions in a fast-paced environment.
Highest-signal resume keywords HVAC Sales Experience
Customer Service Skills
Order Management
Inventory Control
Building Mechanical Systems Knowledge
ATS Optimization Keywords Hard Skills Order Processing
Quoting
Inventory Management
Cycle Counts
Shipping
Stocking
Mechanical Aptitude
Forklift Operation
Soft Skills Customer Relationship Building
Problem Solving
Communication
Certifications & Qualifications High School Diploma
Building Mechanical Systems Diploma
Industry Keywords HVAC Parts
Retail Sales
Customer-Focused Environment
Continuous Improvement
Safety

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📌 Sales Associate (Quebec City)
🏢 Jobtailor
📍 Quebec City