Jennmar Canada is seeking an experienced Inside Sales Representative to join their team. This position involves taking incoming phone calls, processing orders, and assisting outside salesmen. This employee will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
EDUCATIONAL/EXPERIENCE REQUIREMENTS:
High School Diploma/GED Required; bachelor’s degree preferred
Minimum Two (2) Years Related Inside Sales Experience
Bilingual and fluent in English and French
ERP (Enterprise Resource Planning) Systems Experience Preferred
Manufacturing/Industrial Background, A Plus
Expediting, Order Entry, and Purchasing Experience, A Plus
JOB REQUIREMENTS:
Willingness to learn and grow with an energetic, outgoing, and friendly demeanor
Comfortability making cold calls and talking to new people
Excellent ability to multi-task, organize, prioritize, and manage time effectively
Excellent interpersonal and communication skills with strong customer-centric attitude and a commitment to company values
Excellent verbal and written communication skills
Solid attention to detail
Dependability to be consistent at work and on time
Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM
Close visual acuity and upper limb coordination
Ability to sit for extended periods during normal phase duties
Light/medium (5-25 lbs.) lifting capability during normal phase duties
RESPONSIBILITIES:
Handle customer orders and phone calls; assisting outside salesmen; act as a liaison with shipping department and back-order management.
Provides timely and accurate information to incoming customer order status and product knowledge requests.
Enter sales orders and applicable production data.
Confirms processing costs and processing orders.
Tracks and expedites sales and processing orders as required.
Dispatches customer orders when ready; locates trucks, ships and tracks customer orders