Manage the student experience of a section of students in the Full time MBA program, including academic advising and program supports leading to successful matriculation
Serve as liaison with core faculty
Support tutors
Manage assignment delivery schedules
Coordinate pre-term and term meetings for effective program delivery
Act as the first point of contact for program-related enquiries
Advise students on program and course matters, considering personal circumstances and individual backgrounds
Identify learning and performance needs through student inquiries
Develop student assessment plans supporting learning outcomes and competencies
Assess benchmarks and metrics for student success programming activities
Develop program and initiative components advancing program objectives
Activate community-building events
Support the student club ecosystem
Assist students at key points throughout their MBA journey
Foster positive relationships with the campus community
Requirements Master's Degree or acceptable combination of equivalent experience
Minimum four years working in student support services
Experience in student academic advising
Experience planning virtual and in-person events for groups of 5 to 300
Excellent interpersonal, oral, and written communication skills
Proficiency in MS Office suite, AirTable, Zoom, and MS Teams
Demonstrated experience with ROSI, CRM, and other records management systems
Experience with Mail Chimp, Salesforce,



or other e-communication tools
Experience managing faculty, staff, and student stakeholder groups while balancing different needs and priorities
Prior experience with graduate business students and familiarity with international students' needs (asset)
Experience supporting students with accommodation and accessibility needs and familiarity with health and wellness resources (asset)
Core Competencies Demonstrates expertise in student academic advising and program management, with a focus on enhancing student experiences and outcomes. Proficient in coordinating events and fostering community engagement within the MBA program.
Highest-signal resume keywords Student Academic Advising
Event Planning
MS Office Suite Proficiency
Experience with CRM Systems
Interpersonal Communication Skills
ATS Optimization Keywords Hard Skills Student Support Services
Assessment Plan Development
Metrics Assessment
Program Development
Accommodation Support
Soft Skills Excellent Communication Skills
Relationship Building
Problem Solving
Collaboration
Adaptability
Certifications & Qualifications Master's Degree
Industry Keywords Graduate Business Students
International Students
Health and Wellness Resources
Community-Building Events
Student Club Ecosystem
Tools & Technologies AirTable
Zoom
MS Teams
Mail Chimp
Salesforce

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📌 Assistant Director – Culture and Community (Ontario)
🏢 Jobtailor
📍 Ontario