Join ASSA ABLOY as a Service Coordinator in Port Coquitlam, British Columbia, and elevate customer satisfaction through effective service operations. Coordinate technician schedules and customer inquiries for seamless service delivery.

In this office-based role, you will report to the Commercial Service Manager and be a key player in ensuring a high standard of customer service. Candidates must possess exceptional organizational skills alongside experience in service coordination or customer service. You’ll adapt quickly to changing priorities and contribute positively to a fast-paced service environment.

Key Responsibilities:
• Answer calls and emails professionally as primary customer contact
• Schedule and coordinate service calls efficiently for technicians




• Maintain accurate records in field service management systems
• Monitor technician workloads to ensure timely service responses
• Coordinate procurement of materials and generate invoices

Requirements:
• Experience in service coordination or administrative roles
• Robust organizational and communication skills
• Ability to manage high-pressure situations effectively
• Proficiency in service management software is a plus
• Excellent attention to detail and decision-making skills

Use your organizational prowess and customer service skills to enhance client satisfaction at ASSA ABLOY.
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📌 Service Coordinator in Port Coquitlam (British Columbia)
🏢 ASSA ABLOY Group
📍 British Columbia