STRATEGIST Business Link Alberta (“BLA”) is a government-funded, not-for-profit organization dedicated to supporting entrepreneurs and small business owners across Alberta. For more than 30 years, BLA has helped thousands of prospective and existing entrepreneurs through webinars, events, conferences, and personalized one-on-one consultations. In addition to providing guidance on how and where to access support, BLA has also administered grant funding programs on behalf of the government.
BLA collaborates with a wide range of service providers, funding organizations, and small business support agencies throughout the province. Each year, BLA serves more than 5,000 clients from across Alberta, including those in rural communities, and urban centers.
Our Mission BLA helps Alberta’s small businesses start and succeed.
Our Values Inclusive
Impactful
Non-Judgmental
Our Culture Innovative
Transparent
Open-Minded
Collaborative
Respectful
Belonging
POSITION SUMMARY Reporting to the Manager, Client Service, the Strategist delivers client-centered guidance that supports entrepreneurs in starting and growing their businesses.
Through one-on-one engagements, the Strategist provides practical, tailored support, helping clients navigate programs, connect with ecosystem supports, and clarify their goals. The role focuses on building client capability and confidence, enabling informed decision-making at each stage of the business journey.
The Strategist also plays a key role in strengthening the broader entrepreneurial ecosystem. Through meaningful outreach and relationship-building, they increased awareness of services and ensure more entrepreneurs can access and benefit from available supports.
In addition, the Strategist contributes to continuous improvement by capturing client insights, identifying emerging needs, and supporting data-informed enhancements to programs and service delivery.
Key Relationships: Entrepreneurs and small business owners across all stages
Internal service teams
Ecosystem partners




Community organizations serving diverse and underserved populations
Indigenous and rural business support networks
LOCATION & WORK WORKPLACE Offices in Edmonton and Calgary (hybrid model)
Minimum three days per week in-office or in face-to-face settings
Occasional travel within Alberta (approximately 4–6 times per year)
Availability to attend occasional meetings and events outside regular business hours.
KEY RESPONSIBILITIES Client Guidance & Experience Deliver tailored, one-on-one services to support entrepreneurs and small business owners
Conduct needs assessments and provide clear, actionable guidance
Support clients in navigating programs, funding, and ecosystem resources
Build client capability, confidence, and decision-making skills
Program & Service Delivery Deliver workshops, webinars, and presentations to support entrepreneurial learning
Contribute to the delivery of programs and services aligned with organizational priorities
Data & Insight Contribution Accurately capture client interactions and outcomes in CRM systems
Identify trends, gaps, and emerging client needs through service delivery
Provide feedback and insights to inform program development and service improvements
Stakeholder & Ecosystem Engagement Build and maintain relationships with ecosystem partners and community organizations
Connect clients to relevant supports and services across the ecosystem
Represent BLA at events and within the community
Team Contribution Collaborate with team members to support consistent service delivery
Contribute to a culture of learning and continuous improvement
Support organizational initiatives that enhance client impact
SKILLS & COMPETENCIES Client service and coaching




Critical thinking and problem solving
Relationship management and stakeholder engagement
Communication and facilitation
Systems thinking and resource navigation
Cultural competency and inclusive service delivery
Adaptability and resilience
Collaboration and teamwork
QUALIFICATIONS Post-secondary degree in Business or a related field, or a business diploma combined with a minimum of two (2) years of relevant experience.
Strong understanding of small business and entrepreneurship; lived experience as an entrepreneur is an asset.
Demonstrated ability to build relationships and collaborate across diverse stakeholders.
Strong communication and facilitation skills; public speaking experience is an asset.
Proficiency in research, digital tools, and virtual service delivery.
Ability to manage multiple priorities in a dynamic, client-focused environment.
Commitment to inclusive, client-centered service delivery.
Valid Class 5 Driver’s License is an asset.
COMPENSATION & BENEFITS Competitive salary aligned with comparable roles in other not-for-profit and government-funded organizations.

Generous paid time off, including vacation, personal, and wellness leave, plus a paid office closure between December 24 and January 1.
Anticipated Start Date: ASAP
**This is a term position with an end date of March 31, 2027.
Business Link Alberta is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We value collaboration, transparency, and innovation in serving Alberta’s small business community.
Please note: This position is being advertised as remote in rural Alberta and for our Edmonton location. The successful candidate may be based anywhere in Alberta. Employees who reside within a reasonable commuting distance of our Calgary or Edmonton office will be expected to participate in our hybrid work model, including regular in-office attendance in accordance with Business Link Alberta's workplace policy.

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📌 Strategist (Alberta)
🏢 Business Link Alberta
📍 Alberta