1. JOB PURPOSE:
As a member of Fix Auto’s production team, a Repair Planner plays a key role in ensuring an accurate estimate is written and all related collision damage is captured in the estimate and documented.

2. POSITION SUMMARY:
The Repair Planner is responsible for mapping all related and non-related collision damage on the vehicle upon vehicle check in and before vehicle disassembly. After disassembly, they are to again review the damages with the auto body technician and ensure all related damage is captured on the initial estimate. The Repair Planner is also required to document repairs with both pre and post scans and in-process pictures. Other duties aimed at assisting the overall production of the shop may be assigned later.

3. KEY RESPONSIBILITIES:
Pre/Post Scanning

Scan every vehicle upon arrival and departure

Send notes to Estimator and Production Manager on any outstanding codes

Blueprinting/Mapping

Assist in bringing in vehicles to be mapped

Mapping vehicles for related and non-related damage

Update estimator and production manager on previous damage

Provide estimates on previous damage to estimator

Take necessary photos of vehicle before repair

Getting the paint code and ensuring it is on the workorder

Write estimates on non-drive/tow in vehicles

Write all supplements after vehicle disassembly

Order additional parts





Update Estimator and Production Manager on delays or if a file needs to be sent for approval

Have Estimate “ready to send” when done blueprinting vehicle

Inform the Estimator once the Estimate is done so they can send to the customer/insurance company, order parts etc.

Update the production board as necessary

Additional Tasks

Shuttling vehicles to sublet as needed

Taking in progress photos with the Dragon camera

4. WORKING CONDITIONS:

Employees may be required to work in potentially hazardous environments requiring personal protective equipment

Employees may be exposed to dust, hazardous chemicals and high levels of noise

Employees may be exposed to uncomfortable work settings; may have long combinations of standing, crouching, or sitting

Repetitive tasks within a fast-paced workplace

Overtime as required

5. EDUCATION, EXPERIENCE, AND SKILLS/KNOWLEDGE:
EDUCATION

High School Diploma

EXPERIENCE

Experience in a customer service role

Experience estimating and assessing vehicle damage

SKILLS/KNOWLEDGE

Strong written and verbal communication skills

Customer service and professionalism skills

Knowledge of the autobody industry and vehicle damage

Demonstrates leadership capabilities

6. EMOTIONAL INTELLIGENCE COMPETENCIES

Accountability

Punctuality

Team Work

Adaptability

Communication

Planning

Problem Solving

Organizing

Results Oriented

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📌 Repair Planner/Appraiser/Estimator (Alberta)
🏢 Fix Auto Sherwood Park
📍 Alberta