Aplin is seeking an experienced Team Lead to guide a Winnipeg customer service team. You will coach, develop, and evaluate performance to drive exceptional customer experiences and a high-performing work workplace.
Responsibilities include monitoring KPIs, analyzing metrics, implementing improvements, and coordinating schedules with workforce management while handling escalations and maintaining product knowledge.
#J-18808-Ljbffr
📌 Customer Service Team Lead: Coach, Grow & Excel (Manitoba)
🏢 Aplin
📍 Manitoba
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.