We are seeking a highly skilled Senior Infrastructure Analyst to join a growing IT Operations team responsible for supporting enterprise infrastructure across data centre and cloud environments. This role is ideal for an experienced infrastructure professional with strong expertise in hybrid cloud technologies, virtualization, networking, systems administration, and infrastructure operations.

Key Responsibilities
Infrastructure Operations & Support

Manage, monitor, and troubleshoot enterprise server, storage, and infrastructure environments

Support hybrid cloud platforms including Microsoft Azure and AWS

Deploy and maintain virtual machines, enterprise applications, and core infrastructure services

Monitor system health, capacity, and performance trends and recommend proactive improvements

Support networking infrastructure including firewalls, VPNs, routers, and switches

Incident, Problem & Change Management

Respond to infrastructure incidents, outages, and performance issues in accordance with established SLAs

Conduct root cause analysis and support problem resolution activities

Participate in change management and infrastructure lifecycle processes

Collaborate with internal teams and vendors to ensure operational excellence

Backup, Disaster Recovery & Business Continuity

Administer enterprise backup and recovery solutions

Support disaster recovery testing and business continuity initiatives

Ensure infrastructure resiliency, availability, and data protection standards are maintained

Security & Compliance

Support patch management, vulnerability remediation, and infrastructure hardening

Collaborate with cybersecurity teams to implement security controls and best practices

Maintain endpoint protection, access controls, encryption, and identity management standards

Ensure adherence to organizational policies, compliance requirements,



and audit standards

Infrastructure Projects & Continuous Improvement

Contribute to infrastructure modernization initiatives including migrations, upgrades, and cloud transitions

Support automation initiatives using scripting and Infrastructure-as-Code methodologies

Evaluate emerging technologies and recommend improvements aligned with business objectives

Participate in infrastructure roadmap and operational improvement discussions

Documentation & Governance

Maintain technical documentation including diagrams, inventories, procedures, and SOPs

Follow infrastructure standards, governance processes, and operational best practices

Qualifications & Experience

5+ years of experience supporting enterprise IT infrastructure environments

Strong hands-on experience with Windows Server administration and troubleshooting

Experience supporting cloud platforms such as Microsoft Azure and/or AWS

Experience with virtualization technologies including VMware, Hyper-V, or Nutanix

Strong understanding of networking concepts including LAN/WAN, VPNs, and firewalls

Experience with enterprise storage and backup solutions

Knowledge of identity and access management platforms including Entra ID (Azure AD)

Experience with scripting or automation tools such as PowerShell or Python

Familiarity with ITSM frameworks, change management, and operational support processes

Experience working in regulated or enterprise environments is considered an asset

Preferred Certifications

AWS SysOps Administrator

ITIL Certification

Desired Skills

Solid analytical and troubleshooting skills

Excellent communication and collaboration abilities

Ability to manage competing priorities in a fast-paced environment

Strong documentation and process discipline

Proactive mindset focused on continuous improvement and operational excellence

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📌 Senior Infrastructure Analyst (Ontario)
🏢 Alquemy Searchnsulting
📍 Ontario