Drive success as a Commercial Accounts Specialist with OPENLANE, where managing vehicle sales and inventory is key. Engage with clients and optimize service delivery every day.
As a vital team member at OPENLANE, you will oversee inventory management and client relations, supporting business growth initiatives. This role demands detail orientation and a customer-focused approach to resolve issues promptly. With solid analytical skills, you will collaborate closely with various teams to enhance service offerings.
Key Responsibilities:
• Act as primary contact for internal and external clients
• Maintain and report on SLA metrics and KPIs
• Participate in monthly client status meetings
• Resolve daily operational issues for AutoVIN services
• Research and handle customer complaints efficiently
Requirements:
• 2 to 3 years in a Commercial Account Representative role
• Strong analytical and organizational skills
• Excellent verbal and written communication
• Automation and remarketing knowledge preferred
• Familiarity with Google Workspace and Salesforce
Leverage your interpersonal skills in a role that focuses on customer service and innovative solutions at OPENLANE.
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