Partner directly with senior agency leads and Creative Operations Director to keep the department running smoothly
Master logistics and resourcing frameworks supporting leaders and creative teams
Manage complex calendars, proactively resolve conflicts and prioritize meetings
Maintain professionalism and discretion when handling tasks
Support team allocations and weekly capacity planning alongside Account teams
Reinforce operational workflows across departments
Flag timeline inconsistencies and cross-reference active schedules against project benchmarks
Schedule and organize internal and external meetings, presentations, travel, appointments and reservations
Coordinate office workshops and cross-departmental off-site sessions
Liaise between executives, internal teams, clients, external partners and vendors
Track project deadlines and follow up on leadership meeting action items
Help lead vacation coverage and approvals
Handle ad hoc requests and special projects
Requirements 2+ years of admin, customer service or executive support experience
Bonus if experience is within a creative agency
Handle sensitive information with discretion and confidentiality




Resourceful problem solving and critical thinking skills
Strong organization and communication skills
A "can-do" attitude
An entrepreneurial spirit and ownership of work
A proactive approach
Ability to translate strategic intention into actionable work
Core Competencies Demonstrates strong organizational and communication skills while managing complex calendars and logistics in a fast-paced environment. Capable of maintaining discretion and confidentiality while supporting creative teams and executives in a team-oriented setting.
Highest-signal resume keywords Calendar Management
Logistics Coordination
Resource Allocation
Communication Skills
Problem Solving
Hard Skills Project Tracking
Capacity Planning
Meeting Scheduling
Workflow Reinforcement
Action Item Follow-Up
Soft Skills Discretion
Proactive Approach
Entrepreneurial Spirit
Critical Thinking
Can-Do Attitude
Industry Keywords Creative Agency Experience
Executive Support
Customer Service
Internal Liaison
Cross-Departmental Coordination

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📌 Creative Operations Manager – 14 Month Contract (British Columbia)
🏢 Jobtailor
📍 British Columbia