Summary
The Specialist, Human Resources supports HR operations and people programs across the Canada market, partnering closely with retail leadership and HR COEs. This hands-on role manages core HR processes including benefits, leaves, payroll exceptions, onboarding and employee engagement initiatives. The Specialist also leads full-cycle recruitment for retail positions and provides HR reporting and tools to improve department effectiveness.

Responsibilities

Serve as a trusted HR point of contact for employees on benefits, policies, leaves and general HR inquiries.

Oversee advantages, disability and leave administration, tracking cases and communicating with stakeholders.

Lead execution of employee engagement and DEIB initiatives across the market.

Partner with Payroll to resolve pay exceptions and escalated payroll issues.

Manage onboarding for retail leadership and corporate roles and support return-to-work plans.

Perform full-cycle recruitment for retail roles including sourcing, interviewing and offer presentation.

Maintain headcount records,



organizational charts and HR trackers; analyze staffing, retention and turnover metrics.

Provide general HR administration including invoice processing, project support and development of HR tools and resources.

Requirements

Minimum 2 years of experience in a similar HR role, ideally within luxury retail.

Hands-on experience with Canadian payroll, benefits administration, workplace accommodations and disability case management.

Experience with full-cycle recruitment and coordinating hiring events and seasonal recruitment.

Strong analytical and problem-solving skills with the ability to interpret HR data and produce insights.

Excellent communication, interpersonal skills and ability to handle confidential information with discretion.

Advanced proficiency in MS Office, including Excel, PowerPoint and Teams.

College or university degree preferred; CPHR, CHRP or CHRL designation an asset.

French language fluency is desired.

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📌 Specialist, Human Resources (Ontario)
🏢 Brobston Group
📍 Ontario