Become the first point of contact for patients at Olathe Medical Pavilion as a Patient Service Representative. Deliver exceptional customer service while managing patient information and appointment scheduling effectively.

In this full-time role, you will be responsible for greeting patients and maintaining accurate insurance data. Essential skills include effective communication, attention to detail, and proficiency in handling patient inquiries. You will also facilitate appointment scheduling and balance payments, ensuring a seamless patient experience.

Key Responsibilities:
• Greet patients and visitors in a courteous manner
• Verify and update patient demographic information
• Schedule, coordinate, and adjust patient appointments




• Answer phone calls and relay messages to staff
• Collect patient co-pays and manage financial communications

Requirements:
• High School Graduate or GED
• Prior related experience is preferred
• Experience in healthcare is a plus
• Robust customer service skills and professionalism
• Ability to maintain a clean and organized workspace

Elevate patient interactions and enhance service quality as part of the Olathe Medical Pavilion team.
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📌 Patient Service Representative at Olathe Medical Pavilion (British Columbia)
🏢 Olathe Health
📍 British Columbia