Lead client relationships as a Client Accounts Director at Starport in Toronto, Canada. This hybrid role focuses on guiding IT strategies and enhancing client satisfaction through top-notch service.

Starport seeks a service-oriented qualified to oversee strategic client accounts and Direct a team of IT Support Technicians. Key responsibilities include managing IT roadmaps, ensuring timely communication, and developing scorecards that align with client business objectives. The ideal candidate is passionate about technology, excels in client engagement, and can drive retention and account growth effectively.

Key Responsibilities:
• Build client scorecards and IT roadmaps
• Collaborate on product updates and fulfillment




• Ensure strategic oversight on client projects
• Conduct regular client scorecard reviews
• Develop and maintain strategic client relationships

Requirements:
• 5+ years in IT leadership or consulting
• Strong communication skills in IT solutions
• Experience in IT tools and solutions
• Proficiency in CRM and ticketing systems
• Degree in IT, Computer Science, or related field

Drive client success and team achievement by leveraging your IT leadership expertise at Starport in Toronto.
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📌 Client Accounts Director - Managed IT Services (Ontario)
🏢 Starport Managed Services
📍 Ontario