The Service Technician is responsible providing excellent customer service while servicing customer equipment. As a Service Technician, you will record the service request, successfully service equipment and follow up with our customers on maintenance or concerns.

Responsibilities:

Perform planned and preventative maintenance on company product lines and competitive equipment.

Complete customer service break down calls and repairs as scheduled

Prepare recent equipment for installation and in-service

Maintain customer records and profiles

Prepare and complete customer work orders, warranty claims and parts orders

Build and maintain our good relationship with our customers, sales staff and management

Solve mechanical, and electrical problems utilizing, electronic, and paper service manuals and manufacturers technical support personnel

Actively foster key customer relationships and realize future growth potential

Requirements:

Have a mechanical / electrical, or automotive background, training or certification

Minimum of 2 years’ experience

Strong Communication skills

Self-starter who takes initiative and maintains excellent follow-through and follow-up

Strong organizational skills

Effective communication and customer service skills

Strong computer skills

Ability to work effectively in situations that involve change and/or competing demands





Perform well in a fast-paced environment

Proficient handling of all confidential and time-sensitive material

Ability to stay within budget on expenditures

Performs other related duties as required and assigned

Possess a valid driver's license and clean driving record

Some travel required

Some Overtime maybe required

New career new opportunities! What are YOU waiting for?
Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential Your Career - - Our Future!

#J-18808-Ljbffr

📌 Service Technician (Alberta)
🏢 Socket.dev
📍 Alberta