3 days ago Requisition ID: 2017

Salary Range: $54,908.50 To $63,654.00 Annually

About the Job
Reporting to the Supervisor 84 Frederick Street Transitional Program, the Housing Stability Worker will be responsible for initiating and maintaining relationships with private market landlords to create housing opportunities for residents of the 84 Frederick Street Transitional Program.

Duties and Responsibilities

Liaising with landlords to access private market housing opportunities for clients that are safe, well maintained, and affordable.

Evaluating and recommending suitable housing placements that would meet client needs

Act as the first point of contact for landlords, providing information, education and support regarding housing issues.

Targeting housing search efforts in keeping with program prioritization criteria

Participating in weekly housing team meetings offering concise updates of housing status for caseload

Providing housing availability to the team in an efficient and timely manner. Maintaining strong collaborative working relationships with members of the team

Supporting landlords by troubleshooting/problem solving issues related to tenancies and provide conflict resolution in partnership with client and primary worker, to avert potential eviction

Providing clients with information on tenant rights and responsibilities

Researching housing topics, collect and organize housing information for organizational staff. Providing input into ongoing policy, service enhancement, and program evaluation

Maintaining appropriate record keeping/documentation, client files, statistical and outcome measurement tools, meeting agency and partner timelines

Assuring all relevant information pertaining to clients is disseminated to appropriate staff members in a timely fashion

Performing additional duties as required/delegated by Management





Qualifications

Post-secondary college diploma or university degree in human services/social work.

Experience in sales and/or real estate field an asset

Knowledge of the Residential Tenancies Act

At least 3 years of experience with the homeless in an outreach or shelter setting

Experience working with high risk adults with persistent mental health challenges

Ability to work as an integral part of a multidisciplinary team, consisting of partner agencies

Demonstrated understanding of the impacts of addiction, mental health, homelessness and poverty

Demonstrated ability to work effectively with individuals living with multiple barriers to stable housing

Demonstrated awareness and belief in the value of harm reduction principles

Strong engagement, conflict resolution, and advocacy skills

Demonstrated skills in performing assessments and on the spot risk assessments

Able to work with minimal direction or supervision

Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment

Experience and sensitivity in dealing with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity

Able to obtain and maintain a Vulnerable Sector Police Records Check

Excellent oral and written communication skills

Non-violent crisis intervention, ASIST, CPR, and First Aid Certification





A valid Ontario Class “G” License and a vehicle with adequate insurance coverage are also required

Ability to work evening and weekend shifts

Reporting Function
The Housing Stability Worker will report directly to Supervisor, UA Transitional Program. They will work with both internal and external partners and will interact with all levels within the organization. They will have no supervisory responsibilities. They will be a support system, resource, and an advocator for the team and Company.

Working Conditions and Physical Requirements

Hours are typically Saturday and Sunday | 11:00am to 7:30pm but may vary depending on client needs.

Able to sit and/or stand for prolonged periods of time

Able to answer and communicate telephone calls and general computer use

Able to lift up to 20lbs (product, documents, etc.)

Vehicle travel to sites for community engagement and open doors as required.

Ship Values

Compassion, Hope, Inclusive, Respect, Qualified

“SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier‑free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”.

Saturday and Sunday 11:00am to 7:30pm
Union | 15 hours per week

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📌 Housing Stability Worker (Ontario)
🏢 Services and Housing In the Province
📍 Ontario