Become a vital part of CGIC as a Hybrid Claims Representative I, focusing on auto claims. Engage clients with your exceptional service skills while working two days in the office.

As a full time employee in the Claims Response Centre, you will investigate, negotiate, and settle claims efficiently. Your role emphasizes professional client interactions and innovative solutions which align with CGIC’s commitment to client service excellence. You will contribute to a positive culture, ensuring resolution of claims that meet industry standards and client satisfaction.

Key Responsibilities:
• Investigate and evaluate service claims for settlement
• Review policy wordings to apply relevant coverage
• Communicate proactively with clients and stakeholders




• Negotiate settlements to optimize recovery opportunities
• Deliver exceptional client service in every interaction

Requirements:
• Experience in insurance or client-focused service
• Strong verbal and written communication skills
• Critical thinking and problem-solving abilities
• Technology-savvy with excellent computer skills
• Desire to pursue Chartered Insurance Professional designation

Utilize your expertise in client service and negotiation to support CGIC’s mission and serve diverse clients effectively.
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📌 Hybrid Claims Representative at CGIC (Quebec City)
🏢 Co-operators
📍 Quebec City