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We are looking for a Claims Processor to join our team in our London Office on a 8-month contract. As an important part of the CanOps Individual Claims Team, you will be primarily responsible for timely clerical and administrative support for the Life Claims Department.

What you’ll do

Review and set-up new claims for Life Claim Analysts for Life Insurance Products working with FM, Pallm, IB15, Ingenium 5.4 and Ingenium 7.7 systems

Correctly and accuratelyadding new claim details to the Death Claims Index, JIRA, and OnBase to support the Claims digital workflow

Ordering client files from the RAM Centre, File Trail

Sorting, reviewing, and matching electronic, post office, servicing offices and courier mail/requirements to digital claim files

Monitor and manage multiple Claims shared email mailboxes

Re-route mail/documents received to appropriate areas within the company

Liaise with other business departments to share client information with close attention to privacy

Preparing documents for scanning into ONBase and indexing

What you’ll bring

Knowledge of FM, Pallm, IB15, Ingenium 5.4 and Ingenium 7.7 would be an asset

Knowledge of Outlook, JIRA, OnBase, File Trail would be an asset

Proven organization and time management skills with the ability to handle multiple changing priorities, and fluctuating work volumes to achieve time sensitive deadlines

Focus on quality and attention to detail

Self-motivated and ability to learn quickly

Effective communication skills to work within a team





Excellent team player with the ability to work independently

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The base salary for this position is between $36,900 - $49,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life
We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others,



and who delivers with impact? Then we want to hear from you!

What we offer
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full time or part-time permanent team member:

Career Development : Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowards education reimbursement.

Health & Wellness: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days,we support communityinvolvement with avolunteer day.

Financial Security: Company-matching pension plan,share ownership program andadditional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!

Emphasis on Community :We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Location: London, ON, CA

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📌 Claims Processor (8 Month Contract) (Ontario)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Ontario