Provide administrative and clerical support within the assigned Patient Support Program

Process safety data, fulfillments/reviews, communications, field staff support, reports, data cleanup, meetings, filing-system maintenance, and general administrative tasks

Enter complete and high-quality data into database systems

Manage inbound faxes and email communications

Perform ad hoc administrative duties

Process pertinent program data received through different service contact points

Manage email, phone, and fax correspondence

Handle incoming and outgoing correspondence

Prepare and send program letters and materials

Collaborate with the team on administrative duties

Identify opportunities to improve and optimize processes and template forms

Review program documentation for completeness and consistency to maintain data accuracy

Perform other duties assigned by the manager

Requirements

Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services

Bilingualism (English and French) is preferred

Experience working with Patient Support Programs is an asset

Excellent verbal and written communication, listening, and customer service skills

Accurate data entry into paper and electronic forms

Ability to learn quickly, adapt, and multitask in a fast-paced, changing environment

High proficiency with information technology, Microsoft Office applications, phone systems, and databases





Typing skills and ability to use computer-based programs

Strong organizational skills and ability to cope with changing priorities

Ability to work independently with minimal supervision

Ability to maintain confidentiality when handling patient data and information

Ability to work collaboratively in a team environment

No specific years of experience are required because the posting provides an education/experience alternative without a minimum duration

Core Competencies
Demonstrates strong administrative and clerical support capabilities, with a focus on accurate data entry, effective communication, and process optimization within Patient Support Programs. Proficient in managing correspondence and maintaining confidentiality while working collaboratively in a team workplace.

Highest-signal resume keywords

Bilingualism (English And French)

Data Entry Accuracy

Microsoft Office Proficiency

Organizational Skills

Patient Support Program Experience

Hard Skills

Data Entry

Administrative Support

Clerical Support

Process Optimization

Database Management

Soft Skills

Communication Skills

Customer Service Skills

Adaptability

Team Collaboration

Organizational Skills

Industry Keywords

Patient Support Programs

Confidentiality

Office Administration

Tools & Technologies

Microsoft Office Applications

Database Systems

Phone Systems

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📌 Payroll & HRIS Supervisor (Ontario)
🏢 Jobtailor
📍 Ontario