13 Sep
|
Brobston Group
|
British Columbia
13 Sep
Brobston Group
British Columbia
Summary
Provide a warm and professional first point of contact for clients at the Oakridge Park boutique, managing arrival flow and setting expectations to ensure a seamless client experience. Support boutique operations during peak holiday periods by assisting with phone inquiries, message taking, and Cash and Wrap tasks to maximize client-facing time for the sales team. This full time temporary role focuses on delivering high standards of service in a fast-paced retail environment.
Responsibilities
Greet clients warmly upon arrival and manage boutique traffic to maintain service levels.
Communicate wait times and in-boutique expectations to clients clearly and professionally.
Assist at Cash and Wrap, including preparing stations and processing transactions accurately.
Answer phones, document messages,
and relay information to Fashion Advisors and management.
Support boutique team members to maximize client-facing time and assist with ad hoc tasks as directed.
Requirements
Excellent interpersonal and communication skills with a strong client service mindset.
Ability to work collaboratively in a team and thrive in a fast-paced environment.
Flexible availability including evenings, weekends, and holidays.
Comfort handling multiple tasks and turning difficult situations into positive client experiences.
Foreign language skills are an asset but not required.
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📌 Host - Oakridge Park (British Columbia)
🏢 Brobston Group
📍 British Columbia