Elevate digital experiences at Intact as a UX Researcher within a diverse team. Collaborate with interdisciplinary experts to create meaningful user research and insights. This position is ideal for individuals pursuing a master's degree in UX or related fields, emphasizing user-centered design.

You will work closely with designers, product managers, and analysts to define and implement research strategies, and translate findings into actionable insights. Your contributions will shape customer experiences across various sectors and reinforce engagement within the organization. Key Responsibilities:

- Collaborate with teams to identify research priority areas
- Plan and manage user testing and interviews
- Synthesize data into actionable recommendations




- Create user experience artifacts like personas and journey maps
- Promote customer engagement initiatives organization-wide

Requirements:

- Master's degree in UX or related field in progress
- Experience in user research and design at startups
- Familiarity with user research tools like Optimal Workshop
- Skills in design tools such as Figma or Adobe Illustrator
- Ability to analyze data and present findings

Contribute your passion for user experience design and research to drive innovations at Intact.

📌 UX Researcher for Digital Solutions (Montreal)
🏢 Intact Financial
📍 Montreal