Step into a vital role at Versaterm as Manager of Renewals, focusing on vital contracts in public safety. Your leadership will be key in managing renewals and customer satisfaction.

As a critical figure in the renewals function, you will be responsible for ensuring that contracts are renewed on schedule and supported effectively by the Renewals team. With a strong partnership approach, you will work alongside Sales, Customer Success, and Legal to drive retention and revenue goals. A focus on metrics and performance evaluation is essential.

Key Responsibilities: • Lead the renewals lifecycle processes and strategies • Ensure proactive initiation of renewals before expiration • Collaborate with multi-disciplinary teams on contracts • Regularly review and manage the renewal pipeline • Coach and develop Renewals Specialists for success

Requirements: • Bachelor’s degree in relevant fields • 5-8 years in renewals or customer success management • Experience with complex contract negotiations • Solid proficiency with Salesforce reporting tools • Excellent communication and people management skills

Contribute to public safety solutions while driving renewal success at Versaterm.

📌 Versaterm Renewals Manager Position (Winnipeg)
🏢 Decisive Point
📍 Winnipeg