As a Server at Chances Maple Ridge, you play a key role in creating the warm, welcoming experience our guests love. Whether supporting service in The Well or engaging guests on the casino floor, this position brings together genuine hospitality, polished service, and a commitment to maintaining a safe, professional environment for both guests and team members. You ensure all company policies and procedures are followed while contributing to a positive, collaborative atmosphere where great service and excellent teamwork thrive.

Key Accountabilities

Greets guests by name wherever possible

Escorts guests to a table when applicable; presents menus; informs guests of daily specials

Explains how various menu items or beverages are prepared

Takes the guest orders; makes recommendations

Serves the guests; checks to ensure satisfaction

Prepares food and beverages if applicable

Resolves guests issues or asks management for assistance

Presents bill upon request; takes payment

Cleans table s or counters; removes dishes; re-stocks where applicable

Performs opening or closing duties as required

Counts cash float at end of shift when applicable

Covers other servers sections when required

Exercises good judgment when serving alcoholic beverages

Liaises and communicates effectively with all appropriate operational departments





Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members

Ensures compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned or directed

Education and Qualifications

Must be available to work a flexible schedule including evenings, weekends and holidays

Minimum 1 year serving experience effective and service oriented communication

Serving it Right Certification

Ability to successfully obtain a Gaming License

Ability to exceed internal and external customer expectations through timely,

Ability to multi-task and prioritize;

Ability to follow rules, regulations, policies and procedures at all times;

Ability to successfully obtain a Gaming License

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to contact Human Resources at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

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📌 Server - Chances Maple Ridge (Winnipeg)
🏢 Chances Maple Ridge
📍 Winnipeg