Enhance customer satisfaction at FedEx as a Customer Service Representative. This position involves direct customer interactions and administrative tasks to support sales and revenue growth.

FedEx is seeking candidates skilled in customer service for an interview role. A high school diploma is necessary, with a preference for college education. Knowledge of Canadian Customs regulations and FedEx products is also a plus. The role demands a solid ability to lift and manage packages, complete trainings, and maintain exceptional communication skills.

Key Responsibilities:
• Provide accurate information and assistance to customers
• Perform essential administrative duties for efficient operations
• Promote sales and generate potential incremental revenue




• Handle customer inquiries with effective negotiation skills
• Manage package lifting and maneuvering as required

Requirements:
• High school diploma or equivalent; college preferred
• Knowledge of FedEx products and Canadian Customs regulations
• Experience in a PC Windows environment
• Strong verbal communication and problem-solving skills
• Ability to lift 70 lbs and maneuver loads up to 150 lbs

Utilize your analytical and interpersonal abilities to contribute to customer satisfaction and sales at FedEx.
#J-18808-Ljbffr

📌 Customer Service Representative at FedEx (British Columbia)
🏢 FedEx Canada
📍 British Columbia