user support technician
Job Details
Education: College/CEGEP.

Asset languages: Dravidian languages.

Work setting: Computer hardware or software retailer/wholesaler.

Financial technology (FinTech).

Help desk.

Financial management/services.

Financial services industry.

Location & compensation

Location Mississauga , ON L4Z 1H8

Mississauga, ON

Work location On site

Salary $ 36.00 to $ 38.00 HOUR hourly (To be negotiated) / 40 hours per week

Terms of employment Permanent employment Full time

Starts as soon as possible

Benefits:Health benefits, Other benefits

vacancies 1 vacancy

Source Job Bank #3670508

Responsibilities

Respond to users experiencing difficulties with computer

Consult user guides, technical manuals and other documents to research and implement solutions

Provide advice and training to users in response to identified difficulties

Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Participate in the redesign of applications and other software

Provide business systems, network and Internet support to users in response to identified difficulties

Provide customer service

Supervision

No supervision responsibility





Experience and specialization

Call centre

Experience
2 years to less than 3 years

Transportation/travel information

Willing to travel cross-border

Work conditions and physical capabilities

Fast-paced environment

Tight deadlines

Attention to detail

Personal suitability

Efficient interpersonal skills

Ability to multitask

Time management

Honesty

Health benefits

Dental plan

Health care plan

Vision care benefits

Other advantages

Free parking available

Languages
English

Education

College/CEGEP

Work setting

Computer hardware or software retailer/wholesaler

Financial technology (FinTech)

Help desk

Financial management/services

Financial services industry

On site
Work must be completed at the physical location. There is no option to work remotely.

Who can apply for this job?
You can apply if you are:

a Canadian citizen

a permanent resident of Canada

a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada . The employer will not respond to your application.

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📌 user support technician (Ontario)
🏢 RemitBee
📍 Ontario