Now, if you were to come on board as an Assistant Manager, we’d ask you to do the following for us:
The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness and Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.
People Management Assists in the recruiting of current team members, training and developing existing team members and motivating and encouraging a team to achieve targets Provides ongoing performance feedback and conducts and records regular performance reviews
Assists the Restaurant Manager in building the restaurants’ “bench strength” by identifying and developing high potential employees for progression to the next level

Communicates with all shifts on day-to-day operations and critical areas of focus
Assists with establishing and enforcing proper security procedures to reduce team member theft and ensure team member and guest safety
Financial Management Assists the Restaurant Manager in planning and working to budgets, maximizing profits and achieving sales and transaction targets including control of Food/Paper/Labor costs in the restaurant Responsible for daily cash procedures and assistance with financial reporting

Operational Management Assists with ordering supplies and overall building maintenance and cleanliness
Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards




Is able to enforce and comply with pre-established Tim Hortons operating procedures
Ensures high standards of guest experience are maintained
Resolves guest complaints and turns potentially negative situations into positive ones
Assists Manager in running company-wide incentive programs
Assists in always maximizing team member coverage, performs the role of Floor Leadership and works as required in various areas during busy periods to maintain optimal guest service levels
Manages team member scheduling to ensure adequate coverage on all shifts
Understands the importance of supporting the Manager and presents a ‘unified front’ to all team members
Health & Safety Works in compliance with the occupational health and safety legislation
Uses or wears personal protective equipment or clothing as required
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Knows, understands and follows safe work practices and procedures
Reports on all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
Responds to and corrects unsafe acts and conditions
Enforces employee compliance in regard to the restaurant’s health and safety policies and procedures
Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety
Assists the Restaurant Manager with incident investigations, workplace inspections, and formulating action plans to deal with health and safety deficiencies and for improvement to the restaurant’s health and safety practices and program

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📌 Assistant Manager Tim Hortons Full Time (Ontario)
🏢 Socket.dev
📍 Ontario