Enhance customer experiences as a French Bilingual Contact Center Representative II at TD in Brossard, Quebec. This role requires expertise in managing inquiries and providing exceptional service.

The position at TD involves engaging with clients to assess their needs and solve problems effectively. You will utilize your comprehensive product knowledge to recommend services and provide guidance across various financial transactions. This is a customer-focused role that aims to deepen relationships and support both customer satisfaction and business growth.

Key Responsibilities:
• Create exceptional customer experiences at all interactions
• Identify and resolve customer needs and issues
• Provide guidance on banking products and services




• Determine cross-sell opportunities for internal referrals
• Complete financial transactions accurately and efficiently

Requirements:
• Minimum of 1 year relevant customer service experience
• High School diploma or Undergraduate degree required
• Proficient in both French and English
• Robust knowledge of financial products
• Ability to handle moderate complexity in customer inquiries

Utilize your bilingual skills and passion for service to enhance client relations at TD in Brossard.
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📌 Bilingual Customer Service Representative Brossard (Quebec City)
🏢 The Toronto-Dominion Bank (Canada)
📍 Quebec City