13 Sep
|
Thomson Reuters
|
Toronto
13 Sep
Thomson Reuters
Toronto
Senior Manager, AI and Innovation CommunicationsThomson Reuters is building AI systems that transform how professionals work. Your job is to help tell that story — with precision, speed, and credibility.As Senior Manager of AI and Innovation Communications, you will be a key executor and contributor on a fast‐moving team responsible for positioning Thomson Reuters as the global technology leader in AI for professionals. You will own significant workstreams end‐to‐end — from product launch communications to customer storytelling to executive content — while working closely with the Director to shape strategy and ensure consistent, high‐quality output across channels.Key Focus AreasProduct and Launch CommunicationsSupport the development and execution of communications strategies for AI product and model launches, translating technical capabilities into clear qualified valueDraft and manage core launch materials — press releases, messaging frameworks, FAQs, blog posts, and internal communicationsPartner with product and marketing teams to stay close to the roadmap and surface stories ahead of launchesCustomer and Impact StorytellingOwn the development of customer success stories and case studies that demonstrate real‐world AI impact with measurable outcomesBuild and maintain a library of customer proof points that sales and marketing can deploy across channelsIdentify and develop new content formats that bring Thomson Reuters' AI impact to life in credible, engaging waysExecutive Thought LeadershipDevelop content that supports Thomson Reuters' product and technology leaders, including briefing documents, talking points, bylined articles, social content, and speaking prep materialsHelp maintain consistent executive voice and positioning across channels and audiencesPartnership and Announcement SupportSupport end‐to‐end communications for strategic partnership announcements, including drafting materials and coordinating with partners on aligned messaging and activationMedia and Industry EngagementBuild and maintain relationships with technology, business, and trade media covering AI, legal tech, fintech, and professional servicesMonitor AI industry trends, competitive developments, and regulatory discussions to flag relevant opportunities and inform messagingResponsibilitiesExecute AI and innovation communications across product launches, customer stories, executive thought leadership,
and partnership announcementsDraft high‐quality content across formats — press releases, blog posts, case studies, briefing documents, bylines, talking points, and sales‐facing materialsTranslate AI product innovations into narratives relevant to professional audiences, with a focus on workflow transformation and business outcomesWork directly with product managers, engineers, and communications colleagues to develop a deep understanding of what's being built and find the story in itSupport executive media preparation, including interview prep, briefing documents, and message developmentBuild and maintain media relationships and support proactive and reactive media engagementContribute to the development of repeatable playbooks and processes that help the team operate at scale and velocityCoordinate with marketing, product marketing, sales, and regional teams to keep messaging alignedSupport issues management related to AI, including responsible AI messagingMay manage one direct report or agency/contractor relationshipsAbout YouHave 6–8+ years of experience in technology communications, with a strong preference for experience in B2B technology, SaaS, or enterprise softwareHave worked across multiple communications disciplines — product, customer, executive, and/or partnership communicationsCome from the technology sector and bring genuine intellectual curiosity about AI — you want to understand the technology deeply, not just communicate about it at a surface levelHave a solid and growing understanding of AI, machine learning, or emerging technologies, and can translate complex concepts into transparent, credible narratives for professional audiencesAre a strong, versatile writer who can move between a press release, a byline, and a briefing document without losing quality or speedUnderstand how enterprises and professionals evaluate and adopt technology,
and can write credibly to that audienceHave experience building or contributing to media relationships with technology and business pressAre comfortable operating in a fast‐moving, matrixed workplace where priorities shift and ambiguity is the normHave strong instincts for messaging and positioning, and can develop content that holds up to scrutinyAre excited about using AI tools in your own workflows to work smarter and move fasterHave excellent written and verbal communication skills with strong attention to detailExperience working in a publicly traded company is a plusBenefitsHybrid Work Model: 2‐3 days a week in the office depending on the role, with a seamless digital and physical experienceFlexibility & Work‐Life Balance: Flex My Way policies, work from anywhere for up to 8 weeks per year, and support for family, community, or personal responsibilitiesCareer Development and Growth: Continuous learning programming, skills‐first approach, and support to lead and thrive in an AI‐enabled futureIndustry Competitive Benefits: flexible vacation, two company‐wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeingCulture: Inclusion and belonging, work‐life balance, and core values of customer focus, competition, rapid learning, and collective strengthSocial Impact: Two paid volunteer days off annually and opportunities for pro‐bono consulting and ESG initiativesReal‐World Impact: Supporting justice, truth, and transparency for professionals and institutions worldwideCompensationFor Ontario, Canada, the base compensation range for this role is $108,000 CAD – $158,000 CAD. Base pay is positioned within the range based on factors such as knowledge, skills, experience, and internal equity. The total reward program also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an annual bonus based on enterprise and individual performance.Equal Opportunity EmployerThomson Reuters is an Equal Employment Opportunity Employer, providing a drug‐free workplace. We are proud to employ candidates of all backgrounds and with disabilities. We make reasonable accommodations for qualified individuals and religious beliefs in accordance with applicable law. Learn more about how to protect yourself from fraudulent job postings.#J-18808-Ljbffr
📌 Senior Manager, Ai And Innovation Communications - C$108,000 - C$158,000 A Year (Toronto)
🏢 Thomson Reuters
📍 Toronto