Enhance customer interactions as a BDC Service Representative at AutoPlanet Brampton. This full-time position focuses on effective communication and appointment scheduling for optimal client service.

At AutoPlanet Brampton, part of Performance Auto Group, we're seeking a BDC Service Representative to elevate the guest experience. This role involves engaging with customers via phone and email, managing service appointments, and coordinating with internal departments. Your skills in customer service and detail orientation will be key in maintaining high satisfaction ratings and achieving service goals.

Key Responsibilities:
• Communicate effectively with customers via phone and email
• Schedule service and maintenance retention appointments




• Answer inbound calls and address customer inquiries promptly
• Liaise with Service, Parts, and Sales staff to coordinate efforts
• Update CRM systems with customer interaction records

Requirements:
• High School Diploma or GED required
• 1-2 years of dealership experience preferred
• Familiarity with CDK and Xtime programs an asset
• Robust customer service and communication skills
• Ability to work under pressure and multitask

Utilize your communication and organizational skills to thrive as a BDC Service Representative at AutoPlanet Brampton.
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📌 BDC Service Representative at AutoPlanet Brampton (Ontario)
🏢 Auto Planet
📍 Ontario