THE VANCOUVER SCHOOL BOARD WELCOMES APPLICATIONS FOR THE POSITION OF:

SENIOR MANAGER, ASSISTIVE TECHNOLOGY BRITISH COLUMBIA (ATBC)

THE ORGANIZATION: VANCOUVER SCHOOL BOARD (SCHOOL DISTRICT 39)

With deep gratitude and respect, we are honoured to be learning and unlearning on the ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwxwú7mesh Úxwumixw (Squamish Nation) & səlilwətaɬ (Tsleil-Waututh Nation).

At VSB, we are proud to provide exceptional learning experiences for students. As a large, urban school district, VSB is one of Canada’s most diverse school systems and equity and inclusivity are at the forefront of our approach to education.

Throughout the District, more than 7,700 staff work to create learning environments where every student thrives by prioritizing students’ needs, applying evidence-informed practices, and building relationships. The VSB’s culture reflects the diversity of our city. Students enrolled in VSB come from varied backgrounds and lived experiences and are encouraged to explore and share their unique selves and gifts. Our commitment to students goes beyond academics with students’ overall well-being and sense of belonging being equally important. As an organization, we strive to build a school system where every student can be their authentic self and succeed throughout their learning journey. In doing this work, we champion equity and accountability by making evidence-based decisions. As a learning organization, humility is our guidepost as we work to continually improve student outcomes in service to them, their families, and the broader community. For more information about our school district, visit https://www.vsb.bc.ca/.

THE OPPORTUNITY: SENIOR MANAGER, ASSISTIVE TECHNOLOGY BRITISH COLUMBIA (ATBC)
The Senior Manager, Assistive Technology British Columbia (ATBC), is a key leadership role reporting to the Director of Instruction, Learning Services. This role is responsible for planning, organizing, implementing and monitoring all activities for ATBC’s services.The scope of these activities include: operations for three Ministry funded service programs), supervising 20 staff (ten PASA/exempt and ten CUPE 15) and over 1500 direct service clients per year. The Senior Manager ATBC is also responsible for negotiating and securing ATBC program funding from the Ministry of Post-Secondary Education and Future Skills (MPFS).

KEY RESPONSIBILITIES
SUPERVISORY LEADERSHIP

Provide leadership for the ATBC team, which includes Manager, Learning Services (ATBC), Technical support, office support and case coordinators. (exempt and unionized staff)

Monitoring the implementation of service procedures, correcting service deficits, and providing on-going ATBC service-related program development to the case coordinator team to meet service level targets and report on the department’s performance, focusing on cost-effectiveness

Responsible for operational efficiency, and client satisfaction

Recruit, coach, comply with collective agreements and the District’s personnel practices.

Conduct performance evaluations and provide feedback to staff

Develop and implement staff training programs





Foster a positive and collaborative work environment.

CONTRACT MANAGEMENT

Negotiate and secure ATBC program funding which includes several renewal and extensions to existing ATBC service programs, as well as seeking additional funding contracts complimentary to ATBC’s existing services and capacity through the BC Bids process.

Manage preparation and final authorization for quarterly program service, contract performance review and financial reports to MPSF.

Monthly operations review with MPFS-funded programs.

Prepare and finalize annual reports for MPFS service programs.

Establish program funding priorities to establish the basis for the MPFS institutional loan-bank program contract annually.

Submitting annual budget, projections, and priorities for MPFS-funded programs

Arranging sourcing and vendors for supply of specialized technologies

SERVICE OPERATIONS

Oversee service performance and quality audits of ATBC operated programs

Develop policy and procedures for ATBC service delivery compliant with contractual performance obligations, including compliance with provincial Ministry policies and Federal “Canada Student Loan Program” (CSLP) policies guiding service delivery and eligibility.

Ensure alignment with MPFS broader service delivery policy and procedures for Provincial Disability related programs directed through StudentAID BC in areas of assistive technology and permanent disability determination

Liaise with BC Articulation Committee – Disability Services and programs, to identify service needs among the BC post-secondary institutions and relay the information to the Ministry as well as adopt into ATBC practices where appropriate

Establish and monitor case management systems for the complete service cycle including application intake, eligibility review, technology plan development, equipment configuration, and delivery, implementation and follow-up

Managing client appeals and complaints, arising directly from clients or via StudentAid BC

BUSINESS DEVELOPMENT

Develop marketing and outreach strategies with stakeholders to ensure revenues from fee for service programs meet revenue targets

Participate in related Provincial Resource Program advisory and sub-committees as relevant and working groups to leverage expertise and integrate service delivery

Development of student supports for transitioning into post-secondary education

INFORMATION SYSTEMS MANAGEMENT

Lead the information technology team with user and business requirements for development

Analysis, design and management of the ATBC information systems that tracks client records, purchasing, inventory, sales, equipment loan transactions, Canada Study Grant administration, order fulfillment coordination and tracking, and warehousing/delivery of technology items across BC

Analysis,



design and management of CSG-processing information system used by StudentAid BC for processing Canada Student Grant awards for equipment and services, as well as producing data reports used by StudentAid BC and Federal CSLP

Analysis, design and management of the intermediary systems that transfer data from ATBC and StudentAid BC systems to the Student Financial Aid System (SFAS) and Student Information Management System (SIMS) which manages student aid and grant disbursements

Analysis, design and management of the Post-secondary Disability coordinator portal, commissioned by AVED to provide real-time CSG eligibility information to the post-secondary institutions to streamline the CSG program and application process

FINANCIAL MANAGEMENT

Manage financial activities including merchandise and inventory, revenue projections, and budgets

Review financials in the Districts General Ledger compared to internal ATBC accounts

Review loan-bank equipment budgets for planning purchases and prioritizing client equipment request approvals

Project costs of staffing needs based on application and case processing volumes and trends

Prepare budget submissions for MPFS and VSB accounting

Review financial statements to inform service program development and maintenance

REPORTING RELATIONSHIPS

Reports to District Principal – Provincial Resource Programs

QUALIFICATIONS
Education and Experience:

Master’s Degree in Psychology, Education or other relevant discipline

Minimum of ten (10) years’ experience in the public or post-secondary education system

Minimum of two (2) years in a supervisory role in a unionized environment

Key Qualifications :

Excellent leadership and team management skills

Strong communication and interpersonal skills

Proficiency in strategic planning and project management

Ability to work under pressure and manage multiple tasks

Strong problem-solving skills and analytical thinking

Strong understanding and experience in various procurement methods and relevant legislation.

Familiarity with collective agreements and navigating personal service contracts an asset

Excellent financial forecasting, tracking and reporting skills

Ability to build and maintain relationships with external organizations

Ability to effectively use software applications, including spreadsheets, database and communication tools.

COMPENSATION
The salary range for the Senior Manager, Assistive Technology BC is $134 996 – $158 819 plus a comprehensive advantages package, including Pension Plan, Vancouver Employee Savings Plan, Extended Health, Dental, Group Life, Long Term Disability, Vacation, Gratuity, and potential Compensatory time.

The District welcomes qualified applicants who value equity and diversity as essential to excellence. The district makeupof the VSB strives to support all voices and fosters a community where all members feel a sense of belonging, security, and acceptance. The VSB community is for everyone, and you may wish to share some lived experiences that demonstrate your connections to our diverse student community.

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📌 Senior Manager, Assistive Technology BC (ATBC) (British Columbia)
🏢 British Columbia Public School Employers' Association | Make a Future - Careers in BC Education
📍 British Columbia