Drive a high-performing DCA team as a Team Manager at Canada Life. Lead benefits calculations and enhance service quality for clients in a permanent full-time role.

As a front-line leader within the Disability Claims Administration (DCA) team, your role is pivotal in ensuring service excellence. You will need robust leadership and math skills to guide your team through complex claims inquiries. Your responsibilities include managing financial accountability and supporting staff development for a streamlined operation.

Key Responsibilities:
• Manage financial accountability for disability calculations and payments
• Provide measurement support to DMSO Directors
• Coordinate system enhancements for DCA processes




• Lead recruitment and performance management of direct reports
• Analyze operational data for effective management

Requirements:
• Minimum of 4 years of experience in a relevant role
• Proven leadership and excellent communication skills
• Strong math skills and analytical problem-solving abilities
• Familiarity with Microsoft Office Excel
• Knowledge of Group Insurance is beneficial

Lead the charge in ensuring accurate claims processing and uphold Canada Life's commitment to excellence.
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📌 Team Manager for Disability Claims Canada Life (British Columbia)
🏢 Canada Life
📍 British Columbia