Drive client success at HUB as an Auto Insurance Retention Specialist. Utilize your expertise to advise clients on optimal auto insurance choices and nurture lasting relationships over the phone.
As a key player in our Connect Centers, you will bring at least one year of auto insurance experience to the table. Strong communication skills and computer proficiency are essential to deliver a stellar customer experience. This role demands creativity in offering diverse ICBC and private insurance products while achieving performance targets.
Key Responsibilities:
• Develop client relationships through effective communication
• Provide renewals, transfers, and cancellations for auto insurance
• Document client interactions to enhance service accuracy
• Manage inbound and make outbound calls for retention
• Upsell additional insurance products when applicable
Requirements:
• Minimum of 1 year auto insurance experience
• Level 1 Insurance License is mandatory
• Solid detail orientation and communication skills
• Customer service or call center experience preferred
• High school diploma or equivalent
Enhance client retention and drive sales success in this pivotal auto insurance role at HUB.
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📌 HUB Auto Insurance Retention Specialist (British Columbia)
🏢 HUB International
📍 British Columbia
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