Summary
The Designated Sales Associate (DSA) develops deep, long-lasting relationships with customers and is accountable for achieving personal and brand sales targets. This commission-based role requires delivering exceptional service, expert product knowledge, and supporting brand initiatives on the sales floor. The DSA works collaboratively with store and vendor partners to drive loyalty and sales growth.

Responsibilities

Consistently deliver extraordinary service and exceed personal and brand sales targets

Build, acquire, and retain a loyal personal client base through proactive outreach and follow-up

Share expert-level product knowledge with the selling team and participate in educational sessions

Maintain strong relationships with buyers, vendors, and selling management

Identify and act on marketing opportunities, assist with event execution, and recommend assortments

Perform floor recovery,



visual merchandising, price changes, and other sales support tasks

Communicate regularly with clients via phone, mail, and electronic channels about events and requests

Resolve customer service issues and elevate to selling management when necessary

Requirements

High school diploma

Minimum of 2 years' experience in a commission-based sales workplace

Prior luxury retail or product specialist sales experience preferred

Fully bilingual in French and English

Able to work a flexible schedule including nights, weekends, and holidays

Entrepreneurial, competitive, self-motivated, collaborative, and able to multi-task

Comply with health, safety, privacy, and cyber security policies

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📌 Designated Sales Associate (Alberta)
🏢 Brobston Group
📍 Alberta