CIBC is seeking a WalkMe Consultant in Toronto to enhance digital user experiences through in-app guidance, collaborating with stakeholders. Embrace a hybrid work model to maximize your impact. As a key member of the Experience Design Chapter, you will support application delivery, driving user adoption and ensuring effective communication of new features. Your expertise in WalkMe will enable you to partner with product owners and training teams to craft a user-centric strategy.

Your role will blend technical writing, collaboration, and content creation, fostering a culture of continuous improvement across the bank. Key Responsibilities:

- Collaborate with stakeholders to identify app challenges
- Develop effective WalkMe in-app guidance
- Create content aligned with CIBC standards
- Communicate solutions confidently across teams
- Share knowledge to prioritize project initiatives Requirements:
- Experience in technical writing or editing
- Familiarity with HTML, CSS, and/or JavaScript
- Robust analytical and communication skills
- Detail-oriented with critical thinking abilities
- A passion for learning and growth Leverage your WalkMe expertise to elevate user experience and drive innovation at CIBC in Toronto.

📌 WalkMe Consultant at CIBC Toronto
🏢 CIBC
📍 Toronto